Please use this form to contact the council if you are unable to find the information you need on the website.

Using this form will allow us to collect all the information that we need and deal with your request more efficiently.

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Have you checked the following web pages and online forms?

If you wish to change your payment method, please complete the form below with details of the payment method you wish to change to - you will also need to complete a direct debit or standing order form if one of these is your chosen payment method.

If you wish to change your payment frequency, please complete the form below with details of the revised frequency you would like.

Have you checked the following web pages and online forms?

Pay your council tax online
Set up a standing order
Set up a direct debit
Problems paying your council tax
Refunds
Request to re-arrange your council tax payments

If you wish to change your payment method, please complete the form below with details of the payment method you wish to change to - you will also need to complete a direct debit or standing order form if one of these is your chosen payment method.

If you wish to change your payment frequency, please complete the form below with details of the revised frequency you would like.

Have you checked the following web pages and online forms?

Registering a new property

Have you checked the following web pages and online forms?

Change Of Address
Change of Tenant
Check your council tax balance
Council tax bands
Council Tax Band Appeals
Request to re-arrange your council tax payments
Your bill explained


If you would like a copy of your bill, please complete the form below and add your request to the information requested.

Have you checked the following web pages and online forms?

Check your Business Rates balance
Business Improvement Districts (BIDS)
Business Rates property revaluation

If you would like a copy of your bill, please complete the form below and add your request to the information requested.

Have you checked the following web pages and online forms?

Change of Address
Change of Tenant
Empty property
Deceased person
Property unoccupied

Please use the form below if you wish to report or change any of the following changes:
Your payment method - you will also need to complete a direct debit or standing order form if applicable.
Your payment frequency.
The number of occupants.

Have you checked the following web pages and online forms?

New Business in Torbay

Business Change Of Address - Out of Address

Please use the form below if you wish to report or change any of the following changes:

Rearrange your Business Rate payments

Have you checked the following web pages and online forms?

Business Rates discounts

Have you checked the following web pages and online forms?

Information about Council Tax Support
Apply for Council Tax Support

Have you checked the following web pages and online forms?

Repaying your debt
Request to re-arrange your council tax payments