English Riviera | Devon
To use this form you must be moving into the Torbay area or out of the Torbay area.
Help with housing costs is usually only paid on the home you live in.
But, in some exceptional circumstances, if you’ve moved into your new home and still have to pay rent on your old home, we can pay housing benefit to help with the rent on your old home for a period of up to four weeks.
You will need to explain why the overlap couldn’t be avoided and you must provide proof from your old landlord of the date you gave your notice and the date your liability to pay the rent ends.
You must provide proof from your old landlord of the date you gave notice and the date your liability ends, within one month, otherwise we will not consider this.
This is not an application for help with housing costs.
You may not be able to claim Housing Benefit and you may need to make a claim for Universal Credit.
A link to a Housing Benefit qualifier will be provided after you submit this form.
This will tell you whether you need to claim Universal Credit or Housing Benefit.
You may not be able to claim Housing Benefit, you may need to get help with your housing costs through Universal Credit.
This will tell you whether you need to claim Housing Benefit.
You must provide all pages of your tenancy agreement.
You can upload your tenancy agreement now using the upload facility below.
Please provide more information about the following:
We can only pay a private landlord directly if you are behind with your rent by eight weeks or more, or if we decide that you are vulnerable.
By vulnerable we mean someone who is not able to manage their money. We have listed some examples below, but there may be other reasons too. A tenant may be vulnerable if they:
The way you pay your new bill can be set up with the same payment details as your current bill, so how and when you pay will stay the same.
To setup a Direct Debit online you must be named on the bank account and no other signatures, apart from your own, is needed to set one up.
Based upon what you have told us we cannot set up a Direct Debit online.
Please go back and change the payment method to Other (cash, card or standing order) to proceed.
Please pay Torbay Council Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Torbay Council and, if so, details will be passed electronically to my bank/building society.
Payments for council tax normally end in January, but we can extend them through to March.
This is not an application for Council Tax Support
A link to the application will be provided after you submit this form.
We can pass the details of your move to some other council departments
Please tick all services you would like to tell, and provide the extra information needed.
If you have a business in Torbay we can notify:
The information you have provided on this form will be used to deal your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.
If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.