Moving

Your name

Title: *

Mr
Mrs
Miss
Ms

First name: *

Surname: *

Are you filling in this form for yourself? *

Yes
No

Moving from

I am moving from: *

Torquay
Paignton
Brixham
Outside of Torbay

Whole household

Is the whole household moving? *

Yes
No

Moving to

I am moving to: *

Torquay
Paignton
Brixham
Outside of Torbay

Not possible to report your move

To use this form you must be moving into the Torbay area or out of the Torbay area.

Existing occupier

Are you moving in with an existing occupier? *

Yes
No

Address you are leaving

House name/number:

Postcode: *

Council Tax

Do you receive a Council Tax bill at this address? *

Yes
No

Account number

Council Tax account number:

Housing Benefit and Council Tax Support

Are you receiving Housing Benefit at the address you are leaving? *

Yes
No

Are you receiving Council Tax Support at the address you are leaving, OR, want to claim Council tax Support at the address you are moving to? *

Yes
No

Housing Benefit

Claim reference (if known):

Your date of birth: *

Property you are leaving

Do you own or rent the property you are leaving? *

Own
Rent

What has happened to the property

Has the property been: *

Sold
Rented
Left unoccupied

Move out date

What date did you move out of the property? *

Furnished or unfurnished

Has the property been left: *

Furnished
Unfurnished

Occupants remaining

Please add all occupants remaining in the property.

Occupants remaining

Please add all occupants remaining in the property who are aged 17 years old and older.

End date

What date: *

New tenants

Do you know the full names of the new tenants? *

Yes
No

Tenant details

Previous address (if known)

House name/number:

Postcode:

Selling the property

Did you use a solicitor or conveyancer? *

Yes
No

Solicitor details

Title: *

Mr
Mrs
Miss
Ms

First name: *

Surname: *

Company name:

House name/number:

Postcode: *

New owner/s

Do you know the full names of the new owner/s? *

Yes
No

New owner/s details

Previous address (if known)

House name/number:

Postcode:

Giving notice

Did you need to give notice to your landlord? *

Yes
No

Notice you gave

How much notice did you give? *

Date you gave your notice: *

How did you give your notice: *

Verbally
In writing

Your landlord

Do you know your landlords name and address? *

Yes
No

Letting agency

Is your landlord a letting agency? *

Yes
No

Agency details

Agency name: *

House name/number:

Postcode: *

Landlord type

Is your landlord a: *

Person
Company

Landlord details

House name/number:

Postcode: *

Overlapping benefit

Help with housing costs is usually only paid on the home you live in.

But, in some exceptional circumstances, if you’ve moved into your new home and still have to pay rent on your old home, we can pay housing benefit to help with the rent on your old home for a period of up to four weeks.

You will need to explain why the overlap couldn’t be avoided and you must provide proof from your old landlord of the date you gave your notice and the date your liability to pay the rent ends.

Would you like us to consider this? *

Yes
No

You must provide proof from your old landlord of the date you gave notice and the date your liability ends, within one month, otherwise we will not consider this.

Forwarding / correspondence address

House name/number:

Postcode: *

Your new address

House name/number:

Postcode: *

Is your new address supported accomodation? *

Yes
No

Property you're moving to

Have you purchased the property or are you renting it? *

Purchased
Renting

Is this your second home/holiday home? *

Yes
No

Please tell us the address you want the council tax bill to be sent to.

House name/number:

Postcode: *

Start date

What date: *

Move in date

What date did you move in to the property? *

Other adults

Are any other adults moving in with you? *

Yes
No

Buying the property

Did you use a solicitor or conveyancer? *

Yes
No

Solicitor details

Title: *

Mr
Mrs
Miss
Ms

First name: *

Surname: *

Company name:

House name/number:

Postcode: *

Previous occupiers

Do you know the new address of the previous occupiers? *

Yes
No

Previous occupiers details

Name/s:

New address

House name/number:

Postcode: *

Help with housing costs

Do you need help with your housing costs at your new address? *

Yes
No

Universal Credit

Are you receiving or have you applied for Universal Credit?

Yes
No

Getting help with your housing costs

This is not an application for help with housing costs.

You may not be able to claim Housing Benefit and you may need to make a claim for Universal Credit.

A link to a Housing Benefit qualifier will be provided after you submit this form.

This will tell you whether you need to claim Universal Credit or Housing Benefit.

Getting help with your housing costs

This is not an application for help with housing costs.

You may not be able to claim Housing Benefit, you may need to get help with your housing costs through Universal Credit.

A link to a Housing Benefit qualifier will be provided after you submit this form.

This will tell you whether you need to claim Housing Benefit.

Your rent details

How much is rent: *

You must provide all pages of your tenancy agreement.

You can upload your tenancy agreement now using the upload facility below.

Tenancy agreement:

Rooms in your household

Please add all room types in your household.

Your new landlord

Is your new landlord a: *

Person
Company

Housing Association

Is the company a Housing Association? *

Yes
No

Your landlords details

House name/number:

Postcode:

Other adults

Are you the only adult occupant? *

Yes
No

Other adults

Previous address (if known)

House name/number:

Postcode:

Seventeen year olds

Is anyone moving into the property 17 years old?

Yes
No

Seventeen year olds in the property

Household and the landlord

Is anyone in the household related to the landlord? *

Yes
No

Relationship details

Who is related to the landlord? *

What is the relationship? *

Paying your landlord directly

Do you want us to consider paying Housing Benefit directly to your landlord? *

Yes
No

Paying private landlords

We can only pay a private landlord directly if you are behind with your rent by eight weeks or more, or if we decide that you are vulnerable.

By vulnerable we mean someone who is not able to manage their money. We have listed some examples below, but there may be other reasons too. A tenant may be vulnerable if they:

have a recent county court judgement against them
are bankrupt
are getting help form a homeless charity
have learning difficulties
are addicted to drugs, alcohol or gambling

Do you still want us to consider paying Housing Benefit directly to your landlord? *

Yes
No

Overlapping benefit

Help with housing costs is usually only paid on the home you live in.

But, in some exceptional circumstances, if you’ve moved into your new home and still have to pay rent on your old home, we can pay housing benefit to help with the rent on your old home for a period of up to four weeks.

You will need to explain why the overlap couldn’t be avoided and you must provide proof from your old landlord of the date you gave your notice and the date your liability to pay the rent ends.

Would you like us to consider this? *

Yes
No

You must provide proof from your old landlord of the date you gave notice and the date your liability ends, within one month, otherwise we will not consider this.

Sharing your information

I give Torbay Council permission to share information about my claim with:

my landlord or appointed representative

someone else (e.g. relative, social worker, friend)

Details of someone else

Full name: *

House name/number:

Postcode: *

Relationship: *

Previously lived in Torbay

As an adult have you previously lived in Torbay? *

Yes
No

Address previously lived at in Torbay

House name/number:

Postcode: *

Paying your council tax

The way you pay your new bill can be set up with the same payment details as your current bill, so how and when you pay will stay the same.

Do you want to use the same payment details? *

Yes
No

How do you want to pay for Council tax

What payment method do your want to use? *

Direct Debit
Other (cash‚ card or standing order)

Setting up a Direct Debit

To setup a Direct Debit online you must be named on the bank account and no other signatures, apart from your own, is needed to set one up.

Are you the account holder? *

Yes
No

Do you have authority to authorise debits without another person? *

Yes
No

Unable to setup Direct Debit payment

Based upon what you have told us we cannot set up a Direct Debit online.

Please go back and change the payment method to Other (cash, card or standing order) to proceed.

Instruction to your bank or building society

Please pay Torbay Council Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Torbay Council and, if so, details will be passed electronically to my bank/building society.

Direct Debit guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit Torbay Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Torbay Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by Torbay Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society - if you receive a refund you are not entitled to, you must pay it back when Torbay Council asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Account details for direct debit

Name of account holder: *

Account number: *

Sort code: *

Name of bank/building society: *

Address of bank/building society: *

Direct Debit confirmation

Please check that the following information is correct:

Name of account holder:

Account number:

Sort code:

Please confirm these details are correct

Payment frequency

How often do you want to make your payments? *

Weekly
Fortnightly
Monthly

Spreading your council tax payments

Payments for council tax normally end in January, but we can extend them through to March.

Would you like to spread your payments until March? *

Yes
No

Council Tax Support

Do you want to apply for Council Tax Support at your new address? *

Yes
No

This is not an application for Council Tax Support

A link to the application will be provided after you submit this form.

Other council departments you would like to tell you've moved

We can pass the details of your move to some other council departments

Please tick all services you would like to tell, and provide the extra information needed.

Bus passes (older person's and disabled person's)

Name(s) and bus pass number(s): *

Schools services (to inform school admissions, free school meals and school transport)

Please give child(s) name, school(s) attended and if applicable, bus pass number(s): *

Parking

Parking permit number(s):

Parking charge notice(s):

Beach huts

Beach hut address / location: *

If you have a business in Torbay we can notify:

Business Rates

Account number(s): *

Business and taxi licenses

Type of licence(s) held: *

Additional information

Any additional information:

Contact details

Email address:

Telephone number:
If we call you our number will be withheld.

Data protection

The information you have provided on this form will be used to deal your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Please tick to confirm you accept these conditions

Moving

Your name

Moving from

Whole household

Moving to

Not possible to report your move

Existing occupier

Address you are leaving

Council Tax

Account number

Housing Benefit and Council Tax Support

Housing Benefit

Property you are leaving

What has happened to the property

Move out date

Furnished or unfurnished

Occupants remaining

Occupants remaining

End date

New tenants

Tenant details

Selling the property

Solicitor details

New owner/s

New owner/s details

Giving notice

Notice you gave

Your landlord

Letting agency

Agency details

Landlord type

Landlord details

Overlapping benefit

Forwarding / correspondence address

Your new address

Property you're moving to

Start date

Move in date

Existing occupier details

Other adults

Details of other adults moving in

Buying the property

Solicitor details

Previous occupiers

Previous occupiers details

New address

Help with housing costs

Universal Credit

Getting help with your housing costs

Getting help with your housing costs

Your rent details

Rooms in your household

Services and amenities

Services and amenities continued

Your new landlord

Housing Association

Your landlords details

Other adults

Other adults

Seventeen year olds

Seventeen year olds in the property

Household and the landlord

Relationship details

Paying your landlord directly

Paying private landlords

Overlapping benefit

Sharing your information

Details of someone else

Previously lived in Torbay

Address previously lived at in Torbay

Paying your council tax

How do you want to pay for Council tax

Setting up a Direct Debit

Unable to setup Direct Debit payment

Instruction to your bank or building society

Direct Debit guarantee

Account details for direct debit

Direct Debit confirmation

Payment frequency

Spreading your council tax payments