Change how you pay

You must continue to pay your existing bill while you are waiting for any changes to be made. If you don’t you may get a reminder.

Please continue to complete the form and we will send you a new bill in April.

Have you received a final notice or summons?

Is this change for your 2023/2024 council tax bill? *

If you have received a final notice or court summons you can't make any changes to how or when you pay your bill. You should read the information on Behind or struggling with your payments.

Can you clear all the council tax you owe, including any previous year debts, by 31 March 2024?

As you can’t clear all the council tax you owe by 31 March 2024, you can ask us to make an arrangement. You can do this by completing a financial assessment form

Do you want to pay by: *

Please complete the following form.

Direct Debit Mandate

You can pay your bill online or by telephone on the 24 hour payment line 0300 456 0506 with a debit or credit card. Please make sure you quote your council tax account number.

If you would like to set up a standing order or your bank allows you to access your bank account by phone or internet the details you will need are;

Sort Code: 55-70-01
Account Number: 06040411
Name: Torbay Council
Council tax account reference

You can pay by cash, cheque or debit card at any bank, Post Office or at your local shop that displays a Payzone sign. Please take your bill with you.

How often do you want to pay? *

Are you already paying your bill through to March? *

Do you want to spread your payments to March? *

What date would you like to pay? *

What date would you like to pay?

Council tax account details

Council tax account number: *

Confirm your council tax account number: *

Please confirm your council tax account number

Is the property address the same as your contact address? *

Address of the property: *

Your contact details

Title: *

First name: *

Surname: *

House name/number:

Postcode: *

Phone number:

If we need to phone you our number will show as withheld.

Email address:

Please note that we may use your email address for future correspondence.

Please enter a valid email address or leave blank if you do not have an email address

Data Protection

The information you have provided on this form will be used to deal with your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Please tick to confirm you accept these conditions.

If you fail to keep to this new payment plan, recovery action may be taken against you.