You can use this form to report problems with pests.

Do it online

You will need to contact a specialist Pest Control company as we are unable to provide a service. You can contact any pest control company or contact TOR2 direct, however, there will be a charge tel 01803 402900.

Although sometimes annoying, badgers and bats are protected by Law. Advice on proofing and control is available from English Nature and they should be consulted before any action on 0845 6014523.

Bed bugs are bloodsucking parasites of man and also feed on chickens, bats and some domestic animals.  They live in bedclothes, mattresses, bedsprings and frames, soft furnishing, cracks and crevices and under wallpaper.  Because they are so small, bed bugs are hard to see. They do leave signs that they are present, such as black or brown spots of dried blood, eggs, egg-shells, and cast skins on the surfaces where the bugs rest.

You can contact any pest control company or contact TOR2 direct for more information tel 01803 402900.

As Seagulls are a protected species eggs and nests cannot be destroyed consequently Torbay Council are unable to take any action relating to Seagulls or Pigeons.

You may wish to contact a private pest control company for preventative measures or contact TOR2 direct for more information tel 01803 402900.

All fleas live as parasites on warm blooded mammals and although they do have preferred host, both the cat and dog fleas can be found on other animals and man.  By taking a few simple steps, you can deal with a minor infestation yourself. Many different sprays and powders can be bought from pet shops and DIY stores and when used properly and safely can help to prevent further problems.  Thoroughly clean any infested building and clothes.  Check your pets regularly for fleas and if necessary treat them and/or fit a flea collar.  If this does not work and you are still troubled by fleas, a Pest Controller can spray the area affected for a fee.

You can contact any pest control company or contact TOR2 direct, however, there will be a charge tel 01803 402900.


Thousands of bees settle temporarily, hanging in a mass from a tree or lamppost for an hour or so while their scouts find new accommodation. If the swarm stays longer, you will need to contact a beekeeper who will remove the swarm for their own hives, free of charge (www.tbbk.co.uk)

Although not a serious health hazard, black ants can cause alarm. To identify the nest, place a spoonful of sugar where foraging ants have been spotted and neat supply lines will quickly form between the food and their nest/colony often well hidden outside under patios, walls or flagstones. This trail can be traced through entry points such as a crack, pipe entry point or ventilator which can then be filled or sealed with fine mesh. Aerosol sprays are little use with ants because they only will only kill one or two individuals and disperse the rest. Powder or gel ant pesticide can be laid on the last visible trail outside, preferably in a perforated container to avoid harming other animals. Ants will take this down into the nest as food and the nest will be poisoned from within thus avoiding the need to dig up patios or rockeries. As always read and follow the label instructions.

You can contact any pest control company or contact TOR2 direct for more information tel 01803 402900.

Are they within the boundary of your property? *


Are they on council land? *


Are they inside your property? *


Treatment will be free as the vermin are inside the property.

You will need to contact a specialist Pest Control company as we are unable to provide a service if mice or rats are outside. You can contact TOR2 direct, however, there will be a charge tel 01803 402900.

If the Rats are on Private land it is the responsibility of the land owner to deal with the problem as Torbay council are unable to assist . You can enter the information below and submit your report. The Community Safety team do not routinely launch an investigation into every report which is made to them. Each case is assessed and prioritised based on a range of risk factors, so that resources are directly at the highest areas of risk. However, we do monitor all information given to us and use it to inform the wider concerns which may exist.