Direct Debit for Housing Benefit overpayments

Paying your Housing Benefit overpayment by Direct Debit

The debt must be cleared within 12 months and Direct Debit payments will be taken on the 1st of each month.

Do you want to repay over :

6 months
12 months

Direct Debit for Housing Benefit Overpayments

Instruction to your bank or building society to pay your invoice for a Housing Benefit overpayment by Direct Debit

Are you the account holder and do you have authority to authorise debits without any other person? *

Yes
No

We're sorry

We are unable to accept an online Direct Debit request. Please phone 01803 207201 to discuss setting up a Direct Debit.

Instruction to your bank or building society

Please pay Torbay Council Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Torbay Council and, if so, details will be passed electronically to my bank/building society.

Direct Debit guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
If there are any changes to the amount, date or frequency of your Direct Debit Torbay Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Torbay Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request
If an error is made in the payment of your Direct Debit, by Torbay Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
- if you receive a refund you are not entitled to, you must pay it back when Torbay Council asks you to
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Account details

Service user number:

Invoice number: *
Enter your 8 digit invoice number

Your bank/building society details

Banks and building societies may not accept Direct Debit instructions for some types of account

Names of the account holders: *

Account number: *

Sort code: *

Name of the bank/building society: *

Address of the bank/building society: *

Confirmation

Please check that the following information is correct.

Names of the account holders:

Housing Benefit overpayment invoice number:

Account number:

Sort code:

Please confirm these details are correct

Contact details

First name: *

Surname: *

Contact details

House name/number:

Postcode: *

Contact details

Email address:

Telephone number:
If we call you our number will be withheld.

Data protection

The information you have provided on this form will be used to deal your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Do you accept these terms and conditions