Taxi Reporting Form

Hackney Carriage

Hackney Carriages are available for hire at appointed taxi ranks or can be flagged down in the street. All licensed taxis have a distinctive licence plate displayed on the rear of the vehicle with a taxi light on the roof above the front windscreen.

If the complaint is regarding the drivers behaviour then please select ‘Licensed Driver’. If the complaint is regarding the poor repair of the vehicle, then please select ‘Hackney Carriage Vehicle’.

Private Hire Vehicle

Private Hire Vehicles can only be pre-booked and have a distinctive licence plate displayed on the rear of the vehicle and will have a door sticker indicating that the vehicle can only be pre-booked and cannot be flagged down in the street or hired at a taxi rank.

If the complaint is regarding the drivers behaviour then please select ‘Licensed Driver’. If the complaint is regarding the poor repair of the vehicle, then please select ‘Private Hire Vehicle’. If the complaint is about the way your booking was handled then please select ‘Private Hire Operator’.

What would you like to do? *

Report lost property in a taxi
Make a complaint

The Council does not accept any lost property, however we do keep a record of what has been lost or found and if there is a match then we will try and re-unite you with your lost property by directing you to where it has been handed into.

Any property found in a Hackney Carriage vehicle should be handed in at the nearest Police station. Therefore please contact the nearest Police station to find out if your property has been handed in.

Any lost property found in a Private Hire vehicle should be handed into the Company booking office, therefore, if you have booked the private hire through a booking office, we strongly urge you to go back to the company as they will have a record of the booking.

Details of the property: *

Date of the journey: *

Time of journey: *

Pick up and drop off locations: *

Your contact details

Title: *

First name: *

Surname: *

House name/number:

Postcode: *

Phone number:

If we need to phone you our number will show as withheld.

Email address: *

Please note that we may use your email address for future correspondence.

Please enter a valid email address or leave blank if you do not have an email address

Data Protection

The information you have provided on this form will be used to deal with your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Please tick to confirm you accept these conditions.