Request a pay and display machine refund

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How you paid

Did you pay for your parking: *

Through RingGo on a mobile phone
At a pay and display machine

You paid using RingGo

You must contact RingGo directly about a refund.

You can contact them through your RingGo account or telephone them on 020 3046 0200.

Where you were parked

Were you parked: *

In a car park
On street parking

Where you were parked

Label: *

About the problem

Provide details of what the problem was: *

About the problem

Date: *

Time: *

Did you buy a second ticket? *

Yes
No

How much money was lost? *

Please upload proof of the ticket

If you want to upload proof of the ticket you can do this below.

The maximum total size you can upload/attach is 12Mb.

Please select the file to upload:

Vehicle details

Vehicle registration: *

Where you live

Do you live in a TQ postcode area?

Yes
No

Contact details

First name: *

Surname: *

//Ant to add code for
If not a TQ postcode – Paying your refund
TQ postcode – data protection and submit (need to enable submit button)//

Your address

Enter the postcode with a space between 3rd and 4th character. Example TQ1 3DR

House name/number:

Postcode: *

Contact details

Email address: *

Telephone number: *
If we call you our number will be withheld.

Paying your refund

If we find a fault with the pay and display machine we will pay your refund directly to your bank account.

Please give the details of the bank account you would like any refund due to be paid into.

Bank name: *

Account number: *

Sort code: *

Account name: *

Confirmation

Please check that the following information is correct.

Account name:

Account number:

Bank Sort code:

Please confirm these details are correct

Data protection

The information you have provided on this form will be used to deal your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Do you accept these terms and conditions