Please complete this form in order to request a refund

If you are unsure of the location of the car park visit Torbay Cark Parks or street location On Street Parking to help you locate the correct location.

Please ensure you provide correct address including postcode. If a refund is issued it will be sent to address you have provided.

Your contact details


There may be circumstances where no machine fault can be identified, therefore a refund is not guaranteed. Please allow 60 days for a response and/or refund if applicable

Data Protection

The information you have provided on this form will be used to deal your request by the relevant department. We may pass your details on to contracted third party service providers such as TOR2. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.