To go back to the previous choice, please use your browser's 'BACK' button

Please note if you pay by Direct Debit, we require 14 working days notice prior to your payment date to process your request. If your request cannot be processed in time for the next due date, the payments will be adjusted for the following months.

If you pay by Standing Order, you will also need to contact your bank to advise them of this change.


Your contact details


Council Tax Account details

Data Protection

Information collected and processed by Torbay Council complies and is stored in accordance with the UK Data Protection Act, 1998. The information you have provided will be used and shared only for the purpose for which its collected. The information will not be shared with third parties however in certain circumstances we may need to disclose information to third parties such as the police/DWP as required by applicable legislation or for the prevention and detection of crime. For further information regarding personal data that Torbay Council may hold on you and how to access it visit www.torbay.gov.uk/sar
I understand the following:
  • If I give information that is incorrect or incomplete, you may take action against me. That the information I have provided will be used to amend my Council Tax account
  • You may check some of the information with other sources as allowed by the law.
  • I have read, or had read to me, and understand the information on this form.
I know I must let the council know about any change in my circumstances which might affect my account.
I declare the information I have given on this form is correct and complete.

Changes you must tell us about- tell us straight away if:
  • any of your children become 18 years old
  • anyone moves into or out of your home (including lodgers and subtenants);
  • you move; or
  • anything you have told us about changes
If you phone to advise us of any changes, you may be asked to supply further details in writing.
You must make sure that you tell us about these changes. Don't rely on someone else to pass the message on.
Failure to provide this information within 21 days could lead to the issuing of a Penalty Notice for £70.00.

Your update will be sent to the Council Tax team for processing

If you need to provide any documents to support your claim, these can be sent to Torbay Council, Town Hall, Torquay, TQ1 3DR. Alternatively, you can bring these into any Connections Office. Please note, we will not be able to process your request without the documents requested. If a visit is required to your property, you will be contacted to arrange an appointment.

Please note, this is a very busy time of year so there will be a delay in processing your change - please refer to the following web page for current processing times using the following link Current processing times