Sharing information with your landlord could help us deal with your claim more quickly and reduce the risk of you falling behind with your rent because of your claim being delayed.

The law requires that we inform your landlord of certain decisions we make on your claim, for example, when a decision is made to pay your benefit to your landlord.
Under the Data Protection Act 1998 we need your permission to discuss anything else. By giving us permission we are able to tell your landlord/landlord’s agent whether:

  • you have claimed or renewed your claim for Housing Benefit, or
  • we have made a decision on your claim, or
  • we need more information to make a decision on your claim, and what that information may be.
We will not give your landlord any information about your personal household circumstances or your financial circumstances unless you request it.

Details of the landlord

Landlord Address


Your contact details


Verification questions

Please complete the following fields to allow us to check your identity.

Declaration

I authorise Torbay Council to disclose to my landlord/landlord’s agent any details of my claim for Housing and/or Council Tax Benefit.

Data Protection

The information you have provided on this form will be used to deal with your request by the relevant department. We may pass your details on to contracted third party service providers. We will store a copy of your completed request as a backup for 12 months.

If you would like to know more about how we use your information and how you can exercise your information rights please see our privacy notice.

Your report will be forwarded to the Council Tax and Benefits team for processing. You will be contacted if any additional information is required.

Please note, this is a very busy time of year so there will be a delay in processing your change - please refer to the following web page for current processing times using the following link Current processing times

Thank you for using this service.

You may withdraw this authority at any time by contacting Torbay Council: By e-mailing housing.benefits@torbay.gov.uk, by personal call to our Connections offices in Torquay, Paignton and Brixham, or by telephone on 01803 207201